Frequently Asked Questions (FAQ)
Product Materials & Services
Our design and research and development (R&D) team creates original designs. We also offer Original Design Manufacturer (ODM) services to customers on specific terms. We are also happy to work with designs provided by our buyers. We just ensure that no unauthorized copying occurs between businesses.
Our leather comes from certified, environmentally responsible tanneries that follow strict sustainability and ethical standards. So far, we've collaborated with three Leather Working Group (LWG) certified tanneries in Bangladesh.
We use ethically sourced leather primarily from Bangladeshi tanneries. The leather is vegetable-tanned or semi-chrome and is free from harmful chemicals.
We use genuine leather and believe firmly in using natural materials in a circular way for a sustainable planet. Our leathers are collected from traditional domestic slaughterers. In rural Bangladesh, cattle are raised for agricultural purposes and later sold for meat consumption. Leather is a byproduct of the meat market; cows and goats are never killed solely for leather products.
Yes. Our leather suppliers use non-toxic, REACH standard dyes in the leather finishing process, and we use water-based adhesives in our production to minimize environmental impact.
We primarily use natural cotton canvas fabric. We also choose upcycled fabrics and stock lots from garment factories. Additionally, we use recycled PET fabrics from certified and verified factories.
We source our metal and other accessories from certified factories in China that supply to renowned global brands.
We follow rigorous processes to ensure product quality throughout the supply chain and manufacturing. Our inline quality control is checked in several tiers and sections. We follow strict Standard Operating Procedures (SOPs) and manuals during bulk production. We also welcome in-production and pre-shipment inspections by a third-party quality checker upon the demand of our buyers.
Production & Partnership
Yes, we are open to wholesale partnerships. Please get in touch with us for pricing, catalogs, and minimum order quantities.
Yes, we offer custom designs, materials, and branding for bulk orders. Please reach out to us to discuss your project.
Depending on the size and complexity of the order, typical lead times range from 30 to 60 days.
Our production capacity is 5,000 bags per month.
The turnaround time is 10-30 days, depending on the type of materials and bags.
Payment & Shipping
We prefer TT or bank transfers. We require a 50% payment when placing a work order, and the remaining amount must be paid before shipment. For billing amounts less than $5,000, we prefer the full amount to be paid with the work order.
Prototype costs are typically calculated at three times the unit price. In some cases, for complex designs and exclusive materials, we may charge up to five times the unit price. The cost of the prototype must be paid before we start working on it.
We ship worldwide by air freight and sea freight based on business contract terms. For urgent shipments of small consignments, we use courier services. As an exporting country for fashion items, all internationally reputed courier services operate here in Bangladesh.
Our most common Incoterms are EXW and FOB. In some cases, we can accept working with DDP.
Sustainability & Impact
Our bags are handcrafted in our ethically operated factory, where artisans receive fair wages and work in safe conditions.
Absolutely. We partner only with manufacturers who meet our ethical labor standards, including fair pay and respectful working environments.
We work with partners who are certified by organizations like the Leather Working Group (LWG), BSCI, and Fair Trade.
We prioritize low-waste manufacturing by making innovative products with scraps, using eco-friendly packaging, and employing carbon-conscious logistics. We also support circular economy initiatives like repairs and recycling.
Learn more about our Mission Zero Waste